Skills & methods

Skills and how I use them.

These are the tools and methods behind my projects. The examples explain what I used each one for and link to the work.

Browse focus areas ↗

Analyze & validate

Work from records to a finding that can be checked.

Excel · SQL / SQLite · Python · pandas · scikit learn

Validated SQL joins for 99 products, reconciled customer and category totals, and compared five K means configurations.

Research & understand customers

Combine context, behavior, and competitor research.

Market research · Customer segmentation · Competitive analysis

Connected 2,857 stakeholder records with regional research. Summarized market trends in reports and moodboards.

Measure & experiment

Connect a testable question with a defined outcome.

A/B testing · Campaign audits · KPI definition · Engagement analysis

Tested 50+ ad variations, audited 122 posts and email sends, and identified a campaign measurement gap.

Report & communicate

Explain the finding and why it matters for a decision.

Plotly · HTML / Chart.js · Google Sheets · PowerPoint · Google Slides

Built a five KPI dashboard, presented market research, and revised expansion slides after staff feedback.

Position & collaborate

Connect customer needs with messages and product priorities.

Positioning · Benefit focused copy · Product roadmapping · Feedback synthesis

Rewrote product copy from competitor research and worked with developers to prioritize customer feedback.

Improve & automate

Make recurring work more structured and useful.

n8n · Gemini agents · Workflow automation · Excel

Automated competitor monitoring and Sheets updates. Used sales analysis to redesign product bundles.

Tools & methods at a glance

Analysis, communication, and the tools used across the projects.

Analysis

Excel, SQL, SQLite, Python, pandas, scikit learn

Used in the SQL reporting, customer segmentation, market research, or operations cases.

Reporting & presentations

Plotly, HTML/Chart.js, Google Sheets, PowerPoint, Google Slides

Connected to the dashboard, research reporting, and presentation work described in the cases.

AI & workflows

n8n, Gemini, ChatGPT, AI agents, workflow automation, prompt engineering

Used n8n and Gemini agents for the Wayfair/Extern research workflow. The broader toolkit also includes ChatGPT and prompt engineering.

Additional BI tools

Tableau, Power BI

Additional tools. The published dashboards use Plotly and HTML/Chart.js. Native Tableau and Power BI workbooks are not included.

Working with people

Analysis needs a clear explanation.

At NYUC, I revised slides and a presentation script after staff feedback. At Romin, I worked with developers on customer feedback priorities. Through Binghamton’s Marketing Association, I explain marketing concepts and support fellow members.

Languages: English (native) · Mandarin Chinese (proficient)

See a worked example.

The samples include source data, calculations, and proposed plans.

Explore work samples ↗