Further exploration
Customer feedback · Prioritization · Metrics
I partnered with developers on customer feedback priorities, designed a signup prototype, and analyzed purchasing behavior.
Specific contributions and the methods behind them.
Romin
Sep 2024 to Jan 2026
My contribution
Partnered with developers to prioritize customer feedback on the roadmap and support updates within weeks.
Read the case studyPractical lesson
Customer feedback becomes more useful when it identifies a specific problem to prioritize.
New Yorkers United for Child Care
Jun 2026 to Aug 2026
My contribution
Designed a mobile signup prototype with localized messaging and consent fields.
Read the case studyPractical lesson
A proposed flow should connect an audience need with a clear next action.
Customer Segmentation & BI
Sep 2026
My contribution
Analyzed purchasing mix and spending concentration across 440 customer records.
Read the case studyPractical lesson
Behavioral patterns help frame product questions. They do not establish customer motivation.
Illustrative brief · Proposed approach
Users start a sign up flow but leave before completing it. What should the team explore?
Start withFunnel events, user feedback, the current flow, accessibility needs, and product constraints.
Product Management Intern · Product Analyst Intern · Product Strategy Intern · B2B / SaaS Product Management Intern · Consumer Software Product Management Intern · AI Product Management Intern
The work includes customer feedback prioritization, a signup prototype, and customer data analysis. The additional briefs are proposed product questions.
The example brief above describes a proposed approach. Case studies distinguish completed work, reported results, and recommendations.
Each exercise includes a question, its assumptions, and working files.
Illustrative sample · Synthetic data
Compare two signup rates and decide whether the difference is clear enough to recommend a change.
Illustrative sample · Fictional product
An exercise in explaining a product clearly, supporting each promise, and planning how to test the message.